This site has been set up to help owners of Van Koevering Interactive Pianos resolve service and/or support related issues that they may be experiencing.  I have been helping owners since VKC (Van Koevering Company), closed its doors on October 31, 2002.

If you need assistance with your piano, I'm here to help.  Although I must tell you this is NOT my full time job.  I make no promises about how quick I can turn a piece of equipment around if it's sent to me. If there is not a technician in your area, I will help you make the repair yourself or guide a trusted friend to make the repair, an incident charge will be applied.

I always enjoy talking with owners, especially the new ones that have just purchased one.  If you have a unique story for your VIP (Van Koevering Interactive Piano) or even if it's not so unique. If you would like to share how you use yours send me an email.  Maybe I'll post it for all to read.

 Mark

The new year is coming, remNew Service Policy  Starting Janember to subscribe by Jan 31 2010
Service/support subscriptions are due by January 31 yearly.
Renew or sign up before December 31st, 2009 and get a
brand new copy of MIDI Soft's Play Piano free!

  Click for Details.
 

Internet Security
Because the pianos are in essence a PC, I understandably get a lot of questions from customers about their PCs and the internet.  While the pianos can technically connect to the internet via phone modem or in some cases with the P1010s and a network interface card.  The computing power and the ability for today's antivirus products to support Windows 98/95 really compromises the pianos ability to connect to the internet with any sense of security.

As for your PCs, there are obviously many products out there to protect your family or personal computer while on the internet.  The past year, I have received local requests to eradicate viruses / Trojans on many machines.  In all case I have found the new AVG Internet security 8.5 to be a very effective total protection security suite.  So much so that I have become a reseller for their products.  If you would like to discuss their products or internet security in general send me an E-mail or call.

 

 

Technical Support Information

Technical support is offered Monday - Friday from 6 P.M. to 10 P.M. (CST) and on weekends.  It is recommended that you set up an appointment via E-mail first. Please refer to the service and support structure for pricing information.
 
E-Mail : mark@DBMPTech.com
VK Yahoo Group http://groups.yahoo.com/group/VKPiano/
Face book Group Van Koevering Interactive Pianos

Be sure to include "Van Koevering" in your subject line of your E-mail, otherwise it may be stripped out in our E-mail filters.  Please include the model number and your city/state in the body of your E-mail.

Products

P1000 P1010 P2000
VIP 300 VIP 1300 Philharmonic
VIP 600 VIP 1900 Xpantia
VIP 900 VIP 1950  
VIP 950    

For Sale
click on images below


VIP 300 (Las, Vegas NV)


VIP1300 (Ada, OK)